In addition, Kartina TV’s decision to use Friendly’s Support Center Portal (CSR) will facilitate efficient and accurate call handling,” he noted.
#Kartina tv technical support tv
“Friendly’s solution will allow Kartina TV to extend support to an even greater number of subscribers and handle additional device types. “I’m delighted to expand our partnership with Kartina TV and provide them with an even wider array of services,” said Nir Ezer, VP Sales & Marketing at Friendly Technologies. “In addition, we have been consistently impressed with the responsiveness and professionalism of Friendly’s team,” he added. The agility of Friendly’s platform has made a big difference to us, allowing the very successful management of a wide range of device types,” said Alexander Cofman, Head of R&D of Kartina TV. “As a global IPTV OTT provider, Kartina TV does not have local offices ─ and we are heavily reliant on high-level, remote management.
![kartina tv technical support kartina tv technical support](https://www.cnet.com/a/img/jsB4IFv90MIfWMviScAafrnSWQY=/1092x0/2021/09/09/80849e8e-0547-478a-88cd-a72f2b3adf0a/amazon-fire-tv-omni-crop.jpg)
The changes are expected to enable Kartina TV to save costs and further optimize the company’s control of STBs made by various manufacturers.įriendly’s Unified Device Management solution offers Kartina TV a greater degree of flexibility and will allow it to expand its management capabilities, allowing the company to eliminate some of its operational costs while increasing subscriber satisfaction.
![kartina tv technical support kartina tv technical support](https://images-na.ssl-images-amazon.com/images/I/61Uvcs5NRtL.jpg)
The company is currently expanding its use and integration of Friendly’s Unified Device Management Solution, managing CPEs with Friendly’s platform, and adopting Friendly’s Customer Support Portal (CSP) for support services. Kartina TV, a supplier of interactive digital TV services available to Russian-speaking viewers around the world, has recently purchased additional licenses from Friendly Technologies.